Online Banking & E-Statements- We've Made Some Improvements

Introducing RVA-FPCU’s New App!

Banking at your fingertips!

We are excited to offer this new service to our members. The app allows members to transfer in between accounts, view statements, make remote deposits* and more! The app is available for free download on Google Play and the App Store. You MUST enroll in Online Banking before you are able to access the app. Login information will be the same on both products.

*Maximum Check Amount: $3,000
Apple Store
Google Play

Online Banking, Bill Pay & E-Statements

Online Banking is the backbone of our 24-hour online service.  It provides a secure method for accessing your accounts.  Once enrolled in Online Banking you have the option to sign up for any of our other electronic services such as Mobile Banking, Bill Pay, and e-Statements. 

When you enroll in e-Statements you have access to an electronic record of your statements going forward (you cannot access any statements prior to your enrollment). 
ONLINE BANKING ENROLLMENT INSTRUCTIONS

We have upgraded our system, and your online banking experience has been improved! Let’s get started! You will need to login for the first time using the Username and Password specified below this message. Once you have logged in, you will be required to change the temporary password. You will then need to select an image and set your security questions. That’s it!

FIRST TIME LOGIN

USERNAME: ( Primary Account Holder’s Member Number ) TEMPORARY PASSWORD: ( Last 4 digits of Primary Account Holder’s SSN/Last 4 of EIN for Business/Station Accounts) ──── You will be required to select an image and respond to three questions. You’ll be prompted to change your temporary password, and then, will be able to login to your account. YOU ARE DONE!

Benefits of Credit Card e-Statements

  • Provides the same information found on paper statements.

  • Eliminates the tasks of routine storage and paper shredding.

  • Reduces the environmental waste generated to create and dispose of paper.

  • There are no statements in the mailbox for thieves to steal and obtain your credit card banking information.

  • No worries that others may open your mail and read your statements.

Benefits of Bill Pay

  • Pay bills online with instant access anytime, anywhere without the expense of stamps.

  • Schedule one-time or recurring payments and never worry about missing a payment.

  • Electronic payments protect you against check forgeries and fraud.

  • No worries if you are ill or out of town because your payment will be automatically paid.

Bill Pay changes-effective 2/3

We’ve upgraded our system, and members are able to access Bill Pay through Online Banking. If you are having problems enrolling in Online Banking, please contact a Member Service Rep. at 804-354-0673.